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Office Skills

Certificate in Office Skills
Leading to a full award at QQI Level 4 Office Skills

This course is for those who wish :

  • To return to education and give themselves the opportunity to explore the options available to them, while gaining valuable skills and confidence.
  • To explore and learn a broad range of knowledge and  organisational, personal and interpersonal skills related to office skills.
  • To gain confidence in using technology in an office environment.
  • To work in an office environment, call centre, reception, etc. 
  • To gain a nationally recognised qualification.
  • To progress to further studies at Level  5, 6, 7 and 8.


Entry Requirements:


Applicant should:

  • Be a confident reader, writer and speller. 
  • Have  completed Level 3 Certificate, Junior Certificate or equivalent qualification.
  • Recognition of prior learning or work experience in the field may be taken into account should you not have a QQI Level 3 or Junior Certificate.


Additional Requirements:


·         Basic computer skills e.g. word processing, internet and email are required.

·         Be able to work effectively - in a group situation and independently.

·         Attend all timetabled classes for the duration of the programme.

·         Participate in all planned programme activities.

·         Study at home regularly and appropriately for the duration of the programme.

·         The learner must be able to participate in two weeks work experience to participate fully on this programme.

·         Attend Study Revision Skills course.


Eligibility Criteria: 


The course is free to participants who:


·         Are in receipt of any DSP payment or have a medical card.

·         Do not have a Leaving Certificate or equivalent.

·         Are on a very low income.


A limited number of places may be available to other participants.  See Co-ordinator for further details.

Programme Content:


90 credits required for Major QQI Level 4 Award.             




Communications -  4N0689

Information Technology Skills – 4N1125

Business English - 4N1108

Computer Applications – 4N1112

General Office Skills - 4N1116

Data Entry – 4N1113

Work Experience - 4N1168

Other electives as decided by KWETB

Mathematics - 4N1987


Book Keeping and Accounts 4N2267


Reception Skills - 4N1867


Word Processing  -4N1123


Spreadsheet Methods – 4N1120



This course takes place every in Wednesday and Friday 9.30-12.30 in Blessington 

Monday night in Dunlavin from 7.00 to 9.30 and 

Thursday and Friday mornings in Baltinglass 9.30-12.30

Learner Supports:

The following supports are available to learners who participate on this course:

  • Study Skills Revision Class will be provided and is recommended for all participants.
  • Access to KWETB Adult Guidance Service.
  • Support for students through the Adult Basic Education Service if required.
  • Wheelchair accessibility.
  • Childcare may be available under CET Scheme.  See Co-ordinator for more details.


Application Procedure:

Places are allocated based on successfully meeting the eligibility criteria, learner need, learner suitability for the programme and places available.


Prospective students will:

  • Fill in an Application Form.
  • Attend for interview.

Progression Options:

Learners who successfully complete this course could work in the retail /customer skills area, Call Centres, etc.  The option to progress to further study at QQI Level 5 in various modules is also available.  Adult Education Guidance Service is available to all students.

Please note that the above is subject to change

Please contact: 

Anne McGrath
VTOS/BTEI Co-ordinator West Wicklow,
Blessington Further Education Centre,
Mobile: 086 8503833
Phone: 045 851490